20 March 2024

Today in Self Defenestration

You may have heard of Glassdoor, a web site that allows it's users to anonymously post about working conditions and pay at their jobs.

It appears that this description of the site in now inoperative, at least the anonymous part.

Current and past users are going to be outed by the company, which will now attach real names to previously anonymous accounts.

They are pinky swearing that this will never be released to the public or employers, though with their recent purchase of, and integration of, the professional networking app Fishbowl into their service, that ties real names to the account and links those names to Fishbowl and has requiring identity verification.

Additionally, they are using third party data to involuntarily attach names to accounts.

While this information is not (yet) public, this information is just one data beach or subpoena away.
Glassdoor, where employees go to leave anonymous reviews of employers, has recently begun adding real names to user profiles without users' consent, a Glassdoor user named Monica was shocked to discover last week.

"Time to delete your Glassdoor account and data," Monica, a Midwest-based software professional, warned other Glassdoor users in a blog. (Ars will only refer to Monica by her first name so that she can speak freely about her experience using Glassdoor to review employers.)

Monica joined Glassdoor about 10 years ago, she said, leaving a few reviews for her employers, taking advantage of other employees' reviews when considering new opportunities, and hoping to help others survey their job options. This month, though, she abruptly deleted her account after she contacted Glassdoor support to request help removing information from her account. She never expected that instead of removing information, Glassdoor's support team would take the real name that she provided in her support email and add it to her Glassdoor profile—despite Monica repeatedly and explicitly not consenting to Glassdoor storing her real name.

Although it's common for many online users to link services at sign-up to Facebook or Gmail accounts to verify identity and streamline logins, for years, Glassdoor has notably allowed users to sign up for its service anonymously. But in 2021, Glassdoor acquired Fishbowl, a professional networking app that integrated with Glassdoor last July. This acquisition meant that every Glassdoor user was automatically signed up for a Fishbowl account. And because Fishbowl requires users to verify their identities, Glassdoor's terms of service changed to require all users to be verified.

While users can remain anonymous, this change raises some potential concerns about data privacy and anonymity, Aaron Mackey, a lawyer for the Electronic Frontier Foundation (EFF), told Ars.

The entire reason that people used this service was because of its anonymity.

No one in their right mind reveals their remuneration or discusses the down side of a workplace on a public forum if the have to give personally identifiable information that will automatically be shared on a social media site, (Fishbowl) and if an employer, or a potential employer sees that you are on Fishbowl, they can assume that you are on Glassdoor.

F$#@ that, and f$#@ then.

They have deep pockets, they are owned by Indeed, but I expect the site as well as the e associated media network to be a ghost town in the next month or so.

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