30 March 2024

This Might Piss off Customers

General Motors has been remotely collecting driver data and reselling it to brokers who in turn resell the data to insurance companies, who in turn use this data to f%$# their customers like drunk sorority girls.

This revelation has incensed many GM car buyers, and as a result, the automaker will be ending the practice:

After public outcry, General Motors has decided to stop sharing driving data from its connected cars with data brokers. Last week, news broke that customers enrolled in GM's OnStar Smart Driver app have had their data shared with LexisNexis and Verisk.

Those data brokers in turn shared the information with insurance companies, resulting in some drivers finding it much harder or more expensive to obtain insurance. To make matters much worse, customers allege they never signed up for OnStar Smart Driver in the first place, claiming the choice was made for them by salespeople during the car-buying process.

Now, in what feels like an all-too-rare win for privacy in the 21st century, that data-sharing deal is no more.

The US really needs comprehensive privacy legislation to stop this.

It goes without saying, that whatever strictures would be placed on auto manufacturers should also be applied to internet advertisers and social media companies as well.


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