25 August 2023

CEO Thinks That His Product Sucks


I didn't hear a harrumph

That's what Zoom CEO Eric Yuan was caught saying on a saying (ironically enough) on a Zoom call about his return to the office order.

He is recorded stating that, "Remote work didn't allow people to build as much trust or be as innovative."

Yep, he just said that Zoom is bullsh%$.

He was not telling the truth, of course.  The reality is that there is a whole swath of middle managers who have no purpose with work from home, and their managers lose relevance when they have fewer people to manage, ans so on up the chain.

It is Dave Graber's Bullsh%$ Jobs writ small:

Earlier this month, Zoom announced a surprising decision to require some of its employees to return to the office, where they were expected to work more effectively. Now, leaked audio from an internal Zoom meeting shared with Business Insider has revealed that Zoom CEO Eric Yuan called employees back to the office because he believes that "remote work didn't allow people to build as much trust or be as innovative."

None of this seems to jibe with Zoom's brand, which provides video-conferencing technology that the company promises enables "immersive in-office collaboration right from home."

Gee, ya think?

………

On a page promoting Zoom's Meetings feature, the company said that 95 percent of "customers who switch to Zoom report an increase" in performance and trust among team members. Now it seems that Yuan has revealed that Zoom as a company found that that promise did not bear out.

But wait, there's more!

………

Another reason why Yuan wanted to get employees back together in the office was to drive innovation that he claimed results from having more heated conversations and debates that just don't happen as often over Zoom. Yuan said that instead, to the seeming detriment of the company's ability to generate new ideas, "everyone tends to be very friendly when you join a Zoom call."

Yeah, he thinks that it is too difficult to bully people on a Zoom call.

I'm not sure why sociopaths like Yuan get venture capital, but I'm thinking that VC's see a kindred spirit in him.

If you invest in individual stocks, I don't I do index funds, you might want to short zoom.

0 comments :

Post a Comment