28 April 2022

Take Off Your Engineering Hat and Put On Your Management Hat

It appears that Boeing has lost the ability to develop and manufacture an aircraft, and the continuing saga of the 787 clusterf%$# provides further confirmation of this fact.

Somewhere in the bowels of the company, there are still people who can build airplanes, but when you look at their failures, the 737 MAX, the outsourcing of crucial components on the 787, and their moving production to South Carolina just to f%$# with the unions, it is clear that its problem is driven by the MBA culture that replaced its engineering driven culture in the 1990s.

They still cannot make a 787 properly:

For years, Boeing and the Federal Aviation Administration handled 787 Dreamliner deliveries as though the perfect was the enemy of the good.

The FAA allowed the plane maker to deliver the wide-body jets with some minor flaws, so long as there was no immediate threat to safety. The expectation was that Boeing would fix such defects after the planes began carrying passengers, according to government officials and current and former Boeing executives.

That approach doesn’t fly anymore. Two deadly crashes of a different Boeing airplane, the 737 MAX, ushered in a new era of intense scrutiny of everything rolling out of Boeing’s factories.

The result has been a string of Dreamliner delays that have become headaches for both Boeing and the airlines waiting for delivery of scores of 787s worth more than $25 billion. Production snafus have popped up one after the other. Some of the latest involve titanium parts, glue and fasteners, people familiar with the matter said.

………

The FAA will no longer haggle over whether Boeing can deliver 787s that diverge from agency-approved designs and federal regulations. “Before, we’d work it out,” said one government official familiar with the FAA’s Dreamliner work. Now, this official said, “We’re not negotiating.”

Amid the scrutiny, Boeing employees found defects on their own and began taking a harder look at how the company produced Dreamliners. They found more problems.

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It isn’t that Boeing suddenly stopped making Dreamliners properly. It found previously unknown production problems that in many cases had introduced minor defects in planes already flying. Those led to more discoveries, which fueled more questions from regulators.

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In February, the FAA further tightened its oversight of the Dreamliner. It said its inspectors would check each jet individually, rather than let the plane maker perform routine final safety signoffs, as the FAA had permitted it to do for years.

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After finding the Dreamliner defects, Boeing has run stress tests to determine whether the structure of any 787s with such defects in airlines’ fleets could easily withstand extreme flying conditions. In August 2020, Boeing teams identified eight in-service Dreamliners that didn’t meet “limit load requirements,” and recommended airlines ground them for immediate fixes.

To quote Clarke and Dawe, "The front fell off.

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As Boeing’s factory churned out more planes, Boeing employees kept looking for additional flaws. The company halted Dreamliner deliveries in October 2020 after it found more flaws and widened inspections. The process was initiated by Boeing, which reported the findings to the FAA, according to people familiar with the matter.

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Federal lawmakers strengthened protections for employees in Boeing’s Organization Designation Authorization, or ODA, unit, who are empowered to work on the FAA’s behalf. The agency now wants to use Boeing’s ODA unit as an additional layer of scrutiny: in-house experts who are more familiar than the FAA’s staff with the Dreamliner.

I believe that the term for this is, "Death Spiral."

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