The Culture of Consultants

Something that has been ignored in the rapid collapse of Afghanistan is that this failure was largely driven by the culture of consultants that permeates government in the United States.

Matt Stoller puts it pithily when he notes that, "The War in Afghanistan Is What Happens When McKinsey Types Run Everything."

If you are relying on consultants to make your decisions, you are failing, because managerialism is a recipe for disaster.

The problem is that the leadershiip of the Pentagon have bought into :

In 2017, Netflix put out a satirical movie on the conflict in Afghanistan. It was titled War Machine, and it starred Brad Pitt as an exuberant and deluded U.S. General named Glen McMahon. A fitness fanatic nicknamed ‘the Glanimal’ by his crew of adoring frathouse henchmen, McMahon is modeled on the real-life military leader Stanley McChrystal, who ran the surge in Afghanistan before being fired for saying disparaging things about Obama administration officials (including then VP Biden) on the record to Rolling Stone magazine.

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In fact, McChrystal and much of our military leadership is tight with consultants like McKinsey, and that whole diseased culture from Harvard Business School of pervasive over-optimism and finance-venture capital monopoly bro-a-thons. McKinsey itself had involvement in Afghanistan, with at least one $18.6 million contract to help the Defense Department define its “strategic focus,” though government watchdogs found that the "only output [they] could find" was a 50-page report about strategic economic development potential in Herat, a province in western Afghanistan.” It turns out that ‘strategic focus’ means an $18.6 million PowerPoint. (There was reporting on this contract because Pete Buttigieg worked on it as a junior analyst at McKinsey, and he has failed upward to run the Transportation Department.)

I bring War Machine up because of today’s debate over Afghanistan. While there is a lot of back and forth about whether intelligence agencies knew that the Taliban would take over, or what would happen if we left, or whether the withdrawal could be done more competently, all you had to do to know that this war was a sh%$show based on deception and idiocy at all levels was to turn on Netflix and watch this movie. Or you could read any number of inspector general reports, leaked documents, articles, talk to any number of veterans, or use common sense, which, polling showed, most Americans did. (Marine vet Lucas Kunce gives a nice rundown of the problem in this interview). I mean, it’s not like a major international media outlet printed a multi-part expose, which became a handy book, detailing the fact that everyone running the show knew it was an unwinnable mess nearly a decade ago. Oh, wait

In other words, the war in Afghanistan is like seeing management consultants come to your badly managed software company where everyone knows the problem is the boss’s indecisiveness and cowardice, except it’s violent and people die. 

I mean, U.S. military leaders, like bad consultants or executives, lied about Afghanistan to the point it was routine. Here are just a few quotes from generals and DOD spokesmen over the years on the strength of the Afghan military, which collapsed almost instantly after the U.S. left.

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Going back to the last significant victory, the allies won World War II in large part for two reasons. First, the Soviet Union sacrificed 27 million people defeating the Nazis, and second, the U.S. military, government, labor, and business leaders were exceptionally good at logistics. The U.S. military had at least a dozen suppliers for each major weapons system, as well as the ability to produce its own weaponry, the government had exceptional insight into the U.S. economy, and New Dealers had destroyed the power of the Andrew Mellon and J.P. Morgan style short-term oriented financiers and monopolists who had controlled the industrial sinews of the country.

Today, this short-termism has taken over everything, including the military, which is now dominated by McKinsey-ified glory hounds without wisdom and defense contractors with market power. And this leadership class hasn’t just eroded our strategic capacity, but the very ability to conduct operations. Two days ago, Afghan General Sami Sadat published a piece in the New York Times describing why his army fell apart so quickly. He went through several important political reasons, but there was an interesting subtext about the operational capacity of a military that is so dependent on contractors for sustainment and repairs. In particular, these lines stuck out.

Contractors maintained our bombers and our attack and transport aircraft throughout the war. By July, most of the 17,000 support contractors had left. A technical issue now meant that aircraft — a Black Hawk helicopter, a C-130 transport, a surveillance drone — would be grounded.

 The contractors also took proprietary software and weapons systems with them. They physically removed our helicopter missile-defense system. Access to the software that we relied on to track our vehicles, weapons and personnel also disappeared.

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I suspect the problem isn’t simply related to Afghanistan, because these kinds of problems are not isolated to the Afghan army. Last month, I noted that American soldiers are constantly complaining that bad contracting terms prevent them from fixing and using their own equipment, just as Apple stops consumers from repairing or tinkering with their iPhones. In 2019, Marine Elle Ekman noted that these problems are pervasive in the U.S. military.

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More fundamentally, the people who are in charge of the governing institutions in our society are simply divorced from the underlying logistics of what makes them work. Everything, from the Boeing 737 Max to the opioid epidemic to the waste inside most big corporations to war, has been McKinsey-ified. And it’s all covered up with moral outrage, partisanship and culture warring, public relations, and management wisdom bullsh%$.

(%$ mine)

Until we destroy the culture of managerialism and consultancy, we will be unable to execute.