People cannot wait to to put a boot in Comcast's ass.
It has abused their customers so badly for so long that they have no reservoir of good will to fall back on in the face of the cord cutting trend.
This is a company who made their brand so toxic that their consumer branch had to be changed to Xfinity.
In April 2025, Comcast President Mike Cavanagh bemoaned that the company’s cable broadband division was “not winning in the marketplace” amid increased competition from fiber and fixed wireless Internet service providers.
Cavanagh identified some problems that had been obvious to Comcast customers for many years: Its prices aren’t transparent enough and rise too frequently, and dealing with the company is too difficult. Comcast sought to fix the problems with a five-year price guarantee, one year of free Xfinity Mobile service for home Internet customers, and plans with unlimited data instead of punitive data caps. But the company is still losing broadband customers at a higher-than-expected rate.
In Q4 2025 earnings announced today, Comcast reported a net loss of 181,000 residential and business broadband customers in the US. The loss consists of 178,000 residential Internet customers and 3,000 business customers.
………
Armstrong said that average revenue per user grew 1.1 percent, “consistent with the deceleration that we had previewed reflecting our new go-to-market pricing, including lower everyday pricing and strong adoption of free wireless lines.” Armstrong expects average revenue per user to continue growing slowly “for the next couple of quarters, driven by the absence of a rate increase, the impact from free wireless lines, and the ongoing migration of our base to simplified pricing.”
The only thing that Comcast has is the fact that Charter is just as widely loathed.
I hope that the markets burn both of them to the ground.
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