31 October 2018

Yeah, This Does Not Make Me Want to Buy GM Car

It turns out that GM has been secretly spying on its customers' radio listening habits:
On September 12th, GM's director of global digital transformation Saejin Park gave a presentation to the Association of National Advertisers in which he described how the company had secretly gathered data on the radio-listening habits of 90,000 GM owners in LA and Chicago for three months in 2017, tracking what stations they listened to and for how long, and where they were at the time; this data was covertly exfiltrated from the cars by means of their built-in wifi.

The company says it never sold this data, but the presentation to the advertising execs was clearly designed to elicit bids for it. Toyota has promised not to gather and sell telematics data, but GM seems poised to create a market in data gathered by your car, which can listen to you, follow you, take pictures of you and your surroundings, and even gather data on which passengers are in the car at different times by tracking Bluetooth beacons from mobile devices.
This is unbelievably creepy, and the fact that no one is going to jail over this is even worse.

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