User interface designer Scott Jensen had his first exposure to Tesla's automotive interface, and he is not impressed.
Gee, you have a whole car designed by a ketamine addled idiot, with the automotive chops of Homer Jay Simpson and you are surprised that the user interface is f%$#ed?
Still, it's a wonderful take-down of what the Apartheid Era Emerald Heir Pedo Guy™ has created:
I borrowed a friend’s Tesla 3 yesterday. About 5 minutes into the ride, the windshield started fogging up. I couldn’t find the defroster on the large control screen Teslas are so famous for. In desperation, I tapped the CAR icon but that took me to the settings screen which ended up being a dead end. Frustrated, I opened the side windows to clear the windshield. While pushing every button on the steering wheel, I accidentally discovered the voice control and was finally able to get the defroster working. It was such an odd experience I tweeted about how frustrating it was:
Little did I know that Tesla had updated to a new UI just a few days earlier. It’s been more than a bit controversial: A UX designer had just walked into a Tesla bar with a hornets nest on the floor.
The rather severe name calling and ad homimum [sic] attacks I got in response to this tweet are unfortunate but it is really just a day in the life of Twitter. However, I was surprised by the sheer arrogance and Dunning-Kruger on display. These people know literally nothing about human perception or performance. Someone was wrong on the internet! I have no illusions this post will convince the TeslaBros of anything but this is an interesting UX design example for those that want to explore. It’s worth going through the problem in a bit more detail.
He makes it clear, that his issue is with the latest upgrade later in the article, and that the earlier versions were not as much suckage.
Of course, the same could be same could be said for Google, Facebook, and my Bank's website.
I rarely see an improvement in user interface when tech types update the interface.
It's not a big deal in many cases, but as Mr. Jensen notes, it is for cars, "Automotive design is hard. The “move fast and break things” of Tesla is perfectly fine for Swipe-Right phone apps but in a car with lives at stake, they can’t be so cavalier."
Actually, they can be so cavalier. In fact, they have been so cavalier, about many things, such as inadequate braking, which they knowingly shipped and figuring to patch later, promoting Easter Eggs in the car user interface, a plethora of claims about their self-driving capabilities, etc.
They don't care, they don't have to.
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