The good folks at Stellantis issued an over the air software update that bricked thousands of Jeeps.
While I think that the removal of Jeeps from the highway is an unalloyed good, it is increasingly clear that the whole over-the-air infrastructure is a disaster waiting to happen.
A software update to Jeep 4xE models caused major malfunctions over the weekend – leaving many owners stranded and some in danger after their power failed.
The culprit appears to have been a buggy "over the air" (OTA) software update to the company’s uconnect software on Friday October 10, which “bricked” vehicles if owners installed it.
A Jeep customer support representative on a 4XE forum posted Saturday: “Please exercise extreme caution this evening if you have completed the update. If you have NOT completed the update and see the pop-up, please continue deferring..."
Posting as “Kori”, they told Jeep customers on the forum that the issue was “a telematics module box update” – and later added that the software update was cancelled the same day.
But not before multiple users across the US had updated their vehicles and suffered the immediate consequences.
BTW, if you think that the slapdash use of telematics by the automobile manufacturers is concerning, just wait until someone hacks into the network.
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