30 July 2012

So, When is Mark Zuckerberg Going to Jail?

I've always thought that there was something odd about how Facebook does business.

Even by the litigious standards of the various dot-com bubbles, the number of law suits that have have been filed alleging that he took money from people to develop stuff,. and walked off with said work product.

It's entirely reasonable to see the enormous amount of money involved as an inducement to file suits, after all, even a small settlement will still be a lot of money, but I'd make sure to dot my "i"s and cross my "t"s if I dealt with Facebook in a commercial capacity.

This is what online market provider Limited Run has discovered, when they realized that 80% of the ad click-throughs that they were paying through were bots:
Hey everyone, we’re going to be deleting our Facebook page in the next couple of weeks, but we wanted to explain why before we do. A couple months ago, when we were preparing to launch the new Limited Run, we started to experiment with Facebook ads. Unfortunately, while testing their ad system, we noticed some very strange things. Facebook was charging us for clicks, yet we could only verify about 20% of them actually showing up on our site. At first, we thought it was our analytics service. We tried signing up for a handful of other big name companies, and still, we couldn’t verify more than 15-20% of clicks. So we did what any good developers would do. We built our own analytic software. Here’s what we found: on about 80% of the clicks Facebook was charging us for, JavaScript wasn’t on. And if the person clicking the ad doesn’t have JavaScript, it’s very difficult for an analytics service to verify the click. What’s important here is that in all of our years of experience, only about 1-2% of people coming to us have JavaScript disabled, not 80% like these clicks coming from Facebook. So we did what any good developers would do. We built a page logger. Any time a page was loaded, we’d keep track of it. You know what we found? The 80% of clicks we were paying for were from bots. That’s correct. Bots were loading pages and driving up our advertising costs. So we tried contacting Facebook about this. Unfortunately, they wouldn’t reply. Do we know who the bots belong too? No. Are we accusing Facebook of using bots to drive up advertising revenue. No. Is it strange? Yes. But let’s move on, because who the bots belong to isn’t provable.

While we were testing Facebook ads, we were also trying to get Facebook to let us change our name, because we’re not Limited Pressing anymore. We contacted them on many occasions about this. Finally, we got a call from someone at Facebook. They said they would allow us to change our name. NICE! But only if we agreed to spend $2000 or more in advertising a month. That’s correct. Facebook was holding our name hostage. So we did what any good hardcore kids would do. We cursed that piece of sh%$ out! Damn we were so pissed. We still are. This is why we need to delete this page and move away from Facebook. They’re scumbags and we just don’t have the patience for scumbags.
(%$ mine)

I'm thinking that the people who will win if this story goes mainstream will be the newspapers.

Much of the allure of online advertising is its ability to closely track response to a specific ad. If that turns out not to be true, then print ads become much more attractive.

H/t Naked Capitalism.

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